Appendix 1

Follow up of agreed actions

Audit

Action

Agreed Date

Responsible Officer

Name of Officer

Action Completed?

IT Security

2021/22

1.1  The BC and DR plans will be reviewed and updated to meet current Pensions Regulator standards. The BC plan will be updated to include arrangements for plan testing, post-incident reviews, and for contacting external stakeholders.

1.2  The plans will be reviewed annually, and this review will be included in the governance document review tracker.

31/03/2023

Head of Pensions Administration

Phillippa Cockerill

Delayed, review scheduled for summer 2023

IT Security

2021/22

1.1  A programme of regular reporting will be agreed with NYCC T&C and documented in the Service Level Agreement. This will provide assurance that standards continue to be met and accreditation continues.

31/03/2023

Head of Pensions Administration

Phillippa Cockerill

Delayed,    to be actioned summer 2023 

IT Security

2021/22

2.1  Quarterly reports will be requested from NYCC T&C from the Boxphish learning platform. These will be reviewed and monitored to ensure that staff complete training

31/03/2023

Head of Pensions Administration

Phillippa Cockerill

Delayed, request submitted to IT 26/06/2023

Expenditure

2021/22

1.     Amend bank account change process to include acknowledgement back to the pensioner of the change by letter, where the portal hasn’t been used to make the bank account change.

31/03/2023

Head of Pensions Administration

Phillippa Cockerill

Completed